It’s been a couple of weeks and I’ve been wanting to blog about it, but let me be honest for a sec…. I forgot about it until yesterday. It happens from time to time, I am only human after all. This blog is inspired because of another post I’m working on for my business, KiMedia Strategies about the St. Louis Blues and their Social Media.
How frustrating has it been on both ends to not be able to directly contact a brand page or have connections message you through your fanpage? If you’re like me, it’s been very frustrating. I hate putting email addresses out on the page for any spammer to swipe up and add to their newsletter and especially hated having to have my clients filter between social connections in their emails to forward what I needed. This could seriously take days and that’s one of the hundreds of reasons why they have me anyways, right?
So yeah… All of this is solved!
Let me introduce you to messaging brand pages on Facebook
First things first, make sure you’ve enabled messaging by visiting your admin panel
OK So let’s start with accessing your messages on your fanpage
Locate the Admin Panel button and click on that
You’ll notice the Admin Panel drops down and this is where you will see any messages that people have sent to your brand page.
Click to see more and respond.
It is really that simple!
OK so now let’s talk about sending a message to a brand page
Simply visit the page and locate the “Message” button under their cover photo and click on that.
Go ahead and select “Send a Message” and compose your message.
Now you simply wait to receive a response to your message. This will be located in the same place all of your messages are.